At zeus22, your privacy is treated with the same care as your funds. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we protect it, and the rights you hold over your information.
Six core commitments underpin every data-handling decision we make. These highlights summarise the policy — the full clauses follow below.
Every page, every session, and every transaction on zeus22 is protected by industry-standard 256-bit SSL/TLS encryption. Your data travels between your device and our servers through a secure, encrypted channel at all times.
zeus22 collects only the personal data that is strictly necessary to operate your account, process payments, comply with KYC requirements, and provide customer support. We do not harvest data for sale to third-party advertisers.
You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within 30 calendar days in accordance with applicable data protection standards.
Personal data is shared only with carefully selected processors — payment partners such as BCA, BRI, OVO, and DANA; game software providers; and fraud-prevention services — all of whom are contractually bound to protect your information.
zeus22 retains account and transaction records for a maximum of 5 years following account closure, as required for financial compliance. Data that no longer serves a documented purpose is deleted or anonymised on a rolling schedule.
zeus22 uses only functional and analytics cookies necessary for site operation and performance measurement. We do not use third-party advertising or tracking cookies. You can manage cookie preferences through your browser settings at any time.
The following definitions apply throughout this Privacy Policy:
zeus22 collects Personal Data through several channels. The categories below describe what we collect and the primary source of each category:
| Data Category | Examples | Source |
|---|---|---|
| Registration Data | Full name, date of birth, email address, mobile number, city of residence (e.g., Jakarta, Surabaya, Bandung) | Provided by you at sign-up |
| KYC Data | Government-issued ID scan, selfie with ID, proof of address, payment method proof | Submitted by you upon withdrawal request |
| Financial Data | Bank account number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI), e-wallet ID (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR | Provided by you and recorded by our payment systems |
| Transaction Data | Bet history, game session logs, bonus claims, wagering records | Generated automatically during platform use |
| Usage Data | IP address, browser fingerprint, device type, operating system, session timestamps, pages visited | Collected automatically via server logs and analytics tools |
| Communications Data | Support chat transcripts, emails sent to [email protected], complaint records | Generated when you contact customer support |
| Preference Data | Responsible gaming settings, deposit limits, self-exclusion status, marketing preferences | Set by you in your account dashboard |
2.1 Data You Are Not Required to Provide. Providing certain categories of data (such as marketing preferences) is entirely optional. However, some data — particularly Registration Data, KYC Data, and Financial Data — is necessary for account operation and cannot be waived without affecting your ability to use the platform.
2.2 Sensitive Data. zeus22 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where a government-issued identity document incidentally contains such information as part of a mandatory KYC check. Such incidental sensitive data is stored securely and processed only for identity verification purposes.
zeus22 processes your Personal Data only for the purposes set out below. Each purpose is supported by a lawful basis as indicated:
4.1 General Principle. zeus22 does not sell, rent, or trade your Personal Data. We share your data only where necessary to deliver our services or where we are legally required to do so, and only with parties who offer sufficient guarantees regarding the security and confidentiality of your information.
4.2 Categories of Recipients. Your Personal Data may be shared with the following categories of third parties:
4.3 Business Transfers. In the event that zeus22 undergoes a merger, acquisition, restructuring, or sale of assets, your Personal Data may be transferred to the successor entity. zeus22 will provide advance notice of any such transfer and confirm that the recipient is bound by privacy obligations no less protective than those in this Policy.
5.1 zeus22 retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The table below summarises our standard retention periods by data category:
| Data Category | Retention Period |
|---|---|
| Registration and Account Data | Duration of account + 5 years after closure |
| KYC Documents | Duration of account + 5 years after closure |
| Financial and Transaction Data | Duration of account + 5 years after closure |
| Communications and Support Data | 3 years from the date of the interaction |
| Usage and Technical Data | 13 months on a rolling basis |
| Marketing Consent Records | Until consent is withdrawn + 1 year |
| Self-Exclusion Records | Indefinite (to prevent re-registration) |
5.2 At the end of the applicable retention period, Personal Data is either securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual. Anonymised data may be retained indefinitely for aggregate statistical analysis.
6.1 zeus22 implements a layered set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction. Our primary security controls include:
6.2 Data Breach Response. In the event of a confirmed personal data breach that is likely to result in a risk to your rights and freedoms, zeus22 will notify affected Members without undue delay and will take immediate steps to contain and remediate the breach.
6.3 Your Responsibility. While zeus22 takes every reasonable precaution on our end, the security of your account also depends on you keeping your login credentials confidential. Do not share your username or password with any third party. If you suspect that your account has been accessed without your authorisation, contact our support team immediately at [email protected].
7.1 What Are Cookies. Cookies are small text files stored on your device by your browser when you visit a website. zeus22 uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the platform.
7.2 Types of Cookies We Use.
7.3 What We Do Not Use. zeus22 does not use third-party advertising cookies, retargeting pixels, social media tracking pixels, or cross-site behavioural profiling technologies. We do not share Usage Data with advertising networks.
7.4 Managing Cookies. You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in and using the platform. Most browsers offer a "private" or "incognito" mode that limits cookie persistence; however, session cookies required for login will still be used within that session.
As a data subject, you hold the following rights with respect to your Personal Data held by zeus22. To exercise any of these rights, please contact us at [email protected]. We will respond within 30 calendar days of receiving a verified request.
Request a copy of all Personal Data zeus22 holds about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete Personal Data. You may also update many details directly in your account settings.
Request deletion of your Personal Data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that we temporarily halt certain processing of your data while a dispute is being resolved or a verification is pending.
Request your Personal Data in a structured, machine-readable format where processing is based on your consent or a contract with you.
Object to processing based on legitimate interest or direct marketing at any time. We will cease that processing unless we can demonstrate compelling grounds.
8.1 Identity Verification for Requests. To protect your privacy, zeus22 will verify your identity before processing any data rights request. We may ask you to confirm account details or provide a copy of your identity document. This verification step is mandatory and cannot be waived.
8.2 Limitations. The right to erasure and portability do not apply where retaining your data is required by law (e.g., financial records held for regulatory compliance) or where deletion would prejudice an ongoing investigation or legal proceeding.
zeus22 strictly prohibits the use of its platform by anyone under the age of 21. We do not knowingly collect Personal Data from individuals under 21 years of age. If zeus22 becomes aware — through KYC verification, a user report, or any other means — that a Minor has registered an account, the following actions will be taken immediately:
10.1 zeus22 operates globally and some of our Data Processors are located in countries outside Indonesia. Where Personal Data is transferred to a country that does not provide a level of data protection equivalent to international standards, zeus22 ensures that appropriate safeguards are in place, which may include:
10.2 You may request details of the specific safeguards applied to any international transfer of your Personal Data by contacting our support team.
11.1 zeus22 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will:
11.2 Your continued use of the zeus22 platform after the effective date of any update to this Policy constitutes your acceptance of the revised terms. If you do not agree to any change, you must cease using the platform and contact support to close your account.
11.3 We recommend reviewing this Policy periodically, particularly before submitting new categories of Personal Data (for example, when completing a KYC upgrade or claiming a new promotional offer).
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please reach out to the zeus22 support team. Our agents are available around the clock including during Indonesian public holidays (Idul Fitri, Idul Adha, Nyepi, Christmas, and others).
When submitting a data rights request, please include your registered username, the email address associated with your account, a description of your request, and a copy of a valid identity document for verification purposes. zeus22 will not process data rights requests that cannot be verified to a live account holder.
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